Privacy Policy

Totalimageconsultants.com (the “Site”) is owned and operated by Ginger Burr d/b/a Total Image Consultants (“TIC”).  Please carefully read this Privacy Policy as it may have changed since your last visit to the Site.  Any changes to this Privacy Policy will be posted here.  Continued use of the Site indicates your understanding and acceptance of any changes made to this Privacy Policy and posted to the Site.

By using the site, registering for services, classes or events; OR buying products; you indicate your understanding and acceptance of the terms of this privacy policy. If you do not accept these terms, do not use the site, purchase products, or register for services, classes or events.

Your privacy is important to TIC.  This Privacy Policy describes the information practices of TIC and the Site, including the type of information gathered and tracked, how the information is used and with whom the information is shared. This Privacy Policy applies to your interactions with the Site as well as other interactions with TIC, such as when you register for, among other things, courses, personal styling, color analysis, personal shopping, events, newsletters, webinars, and guided group shopping (the “Services”).

What Information We Collect

This Privacy Policy applies to all information collected by or submitted to TIC (or carefully selected third parties acting on our behalf), including personal information. “Personal information” is data that reasonably can be used to identify or describe an individual. You do not need to provide us with your personal information simply to browse the Site.

TIC may collect personal information when:

  • you register for any of the Services;
  • you make purchases of products or Services;
  • you request support for a TIC product, event or Service;
  • you request information or materials;
  • you participate in surveys and evaluations;
  • you participate in promotions, contests or giveaways;
  • you apply for a job or submit your resume to TIC;
  • you submit any such information to TIC via the Site or otherwise; or
  • you submit questions or comments to us.

TIC may also collect personal information from individuals (with their consent) at conventions, events, trade shows, expositions, seminars or other programs.

The types of personal information collected may include (but are not limited to):

  • your first and last name;
  • your age;
  • your website address;
  • your home, billing, or other physical address (including street name, name of a city or town, state/province, postal code);
  • your e-mail address;
  • your telephone number;
  • any other identifier that permits TIC to make physical or online contact with you;
  • any information that TIC collects from you and maintains in association with your purchase of products or Services, such as your credit card account information; and
  • for job applicants submitting information, your educational background, employment experience, and job interest.

Use of Your Personal Information

TIC collects and uses your personal information to operate and improve the Site, to deliver products or Services, and to carry out transactions you have requested.

We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. TIC may send periodic newsletters or other mailings either through regular mail or email that are considered part of the service. We may also contact you to inform you of other products, events or Services available from TIC and its affiliates.

Personal information collected on the Site may be stored and processed in the United States or any other country in which TIC or its affiliates, subsidiaries or agents maintain facilities, and by using the Site or Services, you consent to any such transfer of information outside of your country.

Sharing of Your Personal Information

The shopping cart page of the Site is hosted by Antion & Associates.  Antion & Associates has access to aggregated information about customers of the Site in order for Antion & Associates to analyze performance and make improvements to its products.

TIC will not sell, rent or lease your personal information to others. TIC shares personal information with entities and individuals working on our behalf. Except as described in this statement, we will not disclose your personal information to third parties for their own marketing purposes unless you have provided consent.

Some TIC Services, offerings or events may be co-branded and offered in conjunction with another entity or individual. If you register for or use these Services, offerings or events, both TIC and the other entity or individual may receive information collected as part of the co-branded Services, offerings or events. The privacy policy of such other entity or individual, if any, shall apply to their use of your information.

In some cases TIC uses contractors to collect, use, analyze and otherwise process information on its behalf.  It is TIC’s practice to require such suppliers to handle information in a manner consistent with TIC’s policies. TIC may also allow carefully selected TIC partners to participate in limited marketing campaigns solely to promote TIC‘s products and Services to you.

If you request something from the Site (for example, a product or Service, a callback, information about an event, or specific marketing materials), we will use the information you provide to fulfill your request. To help us do this, we may share information with others, such as TIC’s business partners, event organizers, financial institutions, shipping companies, and postal or government authorities (e.g., customs authorities) involved in fulfillment. As part of a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.

We occasionally hire other companies to provide limited services on our behalf, such as providing customer support, processing transactions, or performing statistical analysis of our Services. Such companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on TIC; (b) protect and defend the rights or property of TIC (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of TIC services or members of the public.

By submitting your personal information and/or payment information, you consent to TIC sharing your information with third parties in accordance with this Privacy Policy.

How to Stop Receiving Information From TIC

If at any time you do not wish us to contact you using the information we have collected, including sending you newsletters and other information, you may follow the unsubscribe instructions at the bottom of such e-mail correspondence.  To opt out of receiving mailings, you may write to us at the email or mailing address below.  These options do not apply to communications primarily for the purpose of administering requests for materials or other administrative and transactional notices.

How to Update Your Information

You can update your information by contacting us at the email or mailing address below.  If you have subscribed to an email list or online publication of ours and you have since changed your email address, you may update your email address by unsubscribing and re-subscribing with your new email address.

Safeguarding Your Personal Information

In order to protect your information from improper disclosure, TIC uses commercially reasonably efforts to maintain a secure operating environment to protect any information we collect. Once received, we limit access of your information to only those employees with a legitimate business need to review them. Finally, we take care to dispose of your information properly so that third parties will not be able to access it. This includes destroying, erasing, or making unreadable the information. While we are committed to protecting your privacy, please be aware that no transaction over the internet can be completely secure.

Enforcement

TIC regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this statement or TIC’s treatment of personal information by contacting us at the link or address indicated below.

Cookies

Cookies are small text files that a website sends to a web browser, which are stored on the site visitor’s computer. Cookies are commonly used to track web activity and provide an enhanced experience when using the internet. TIC may use cookies to collect Non-PII. If you do not want websites to be able to use cookies, you can alter the configuration of your browser to not accept cookies.  Third party vendors, including Google, may use cookies to serve ads to you while you are using the Site based on your prior visits.  You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

Links to Other Sites

The Site may provide links to third-party web sites, such as those of our business partners, other TIC users and online advertisers. You should review their privacy policies to learn more about what, why, and how they collect and use personally identifiable information.

For Questions or Concerns

If you have questions or concerns regarding this Privacy Policy, you should contact TIC by email at clientcare@totalimageconsultants.com or regular mail at:

Ginger Burr
DBA Total Image Consultants
14 Lewis Street
Lynn, MA  01902-4807

NOTICE TO CHILDREN UNDER THE AGE OF 18 AND THEIR PARENTS OR LEGAL GUARDIANS

THE TIC SITE IS INTENDED FOR ADULTS. WE DO NOT KNOWINGLY OR INTENTIONALLY COLLECT PERSONAL INFORMATION FROM ANYONE UNDER THE AGE OF 18. IF YOU ARE UNDER THE AGE OF 18, PLEASE DO NOT PROVIDE ANY PERSONAL INFORMATION TO TIC. IF YOU KNOW OF ANYONE UNDER THE AGE OF 18 WHO HAS PROVIDED US WITH INFORMATION, PLEASE CONTACT US IMMEDIATELY AND WE WILL REMOVE THAT INFORMATION.

This Privacy Policy was last amended on July 6, 2016

“Ginger, your services are too precious to put a price tag on. Thank you for helping me with this process of rediscovering myself and being comfortable with who I am instead of wasting time hiding from it. Beauty is much more than just the clothes we wear, I now know the true meaning of this. Thank you so much! ”

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