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“I need to let you know what an incredible impact you had on my developing a new business of my own. You may remember that I got rid of multiple bags of clothing, and we then went shopping for an hour at Burlington Mall. I have repeated my experience many, many times to friends and business associates. It was clear to me that I could hear what you were saying--an "outside professional was giving me advice about what to keep and what to toss and it felt sooooo liberating. It inspired me to treat all of my possessions with the same objectivity – do I need it, do I use it, I can only purchase something to replace something – and the old goes out.”